Tag Archives: Communication

Historical ICTs: Yodeling and Fire Signals

 

The development of the ICT industry is centered on constructing ways for individuals and societies to communicate with one another and the different ways in which they experience space and time. Although the implements of modern technology such as cellphones, computers and the internet have increased the speed at which we communicate, rapid communication over large distances and regions is by no means a new concept. This notion was presented to me by Tim Unwin in, “ICT4D: Information and Communication Technologies for Development” and intrigued me. Before reading this I had never given any thought to how individuals and societies communicated over considerable distances and so I am going to briefly explore two traditional ICTs: yodeling in the Swiss Alps and signal fires along the Great Wall of China.

When examining yodeling and fire signals as ICTs it is interesting to look at how both forms of communication worked as ways to relay information of vast distances. During the Ming Dynasty, from 1368-1644, guards on the Great Wall of China employed the use of fire signals, as an efficient was to communicate. Fire signals could send a message swiftly across the entire 6,700-kilometer long wall. These signals included different sets of patterns that signified enemies, allies and the number of people approaching.

The same complex system of communication is also seen in the communicative mode of yodeling. According to an article on wisegeek.com the first official record of yodeling in the Swiss Alps is from 1545 and most experts agree that it was used as a way for herders, their stock and Alpine villages to communicate with one another. This mode of communication has since then become incorporated into the traditional music of the region.

These two forms of ICTs originated long before phones, broadband, or even electricity and I feel that is important to remember that people have always had the need and resources to communicate with one another. Exploring these two forms of historical communication within the confines of ICTs I am interested in learning more about how they adapt the defenition of ICTs and how new technologies have expedited the communication process.


Communication Is Key

In International Development, ICT is an aspect that many people have many doubts about. This is because a majority of ICT initiatives in developing countries fail or because sustainability is difficult in the ICT4D field. The concept of ICT4D can include work with disadvantage population anywhere, but there is a stronger focus with its application in developing countries. The idea of applying IT for poverty reduction is most commonly known by people not within the International Development field. However, ICT can be applied to more whether it is directly to benefit the disadvantaged population or indirectly assist organization (governmental or non-government) to improve a wide variety of socioeconomic conditions. This is something I too didn’t take into account. Before this course, I mainly viewed ICT4D as a concept in International Development that deals mainly with utilizing computers to improve the quality of life for developing countries and help them reduce their poverty rate. However, this semester, I learn that this is not the only case. There are a wide variety of subdivisions within ICT4D. They can range from e-health, to e-business, to e-government, to many more sparking to concept of ICT4D 2.0. The concept of ICT4D 2.0, a new concept to me before this course, is something that will help me as a development professional.  Sparking from the late 2000s, the idea of ICT4D 2.0 focuses on reframing the poor, where ICT4D 1.0 was about marginalizing them. Rather than creating a supply-driven focus, ICT4D 2.0 allows a demand-driven focus. ICT4D 2.0 sees the poor as active producers and active innovators. There is now a less “needs” thinking but more of a “wants” thinking in which we access what the poor themselves actually demand.

This is where the concept of information becomes valuable. Information is important because in order to create changes in development, communication of information with those receiving the help is needed. Information is a tool and resource for those receiving help to build self-reliance, empowerment, civil society, and knowledge for the people. On the other hand, often at times donors or organizations think that they know what the poor and marginalized need, but they often don’t. Gathering information from exchanges through communication will allow donors and organizations to find out what the poor needs and find effective ways to delivery those needs. For example, when you go into a country trying to decrease HIV/AIDS rate, you need to gather information on why there is such a high rate of HIV in the area.

Communication is needed because often times, ICT in development tends to concentrate first on technology and only later addresses potential that ICT offer to the poor and marginalized. Communication will allow us to understand and determine what those we help truly need. It is essential in participatory research and development where the researcher will development a relationship and understanding for the community they work in. It is a way to share information and issues that those who need development help want and need, so we can development a plan most suitable to their needs. The gathering of valuable information is done through communicating such as talking and discussing with the population that you are working with in order to have successful delivery of initiatives. The central idea to me about communication is to educate the people so they would accept your work. Ultimately, apart from having a great idea, acceptance from the working population will lead to success. This is something I will take away from the course and remember as I move forward with my career in development. Regardless of if the project is ICT4D based or health based, this concept can be critical; therefore, I would like to see it highlighted more in the future.


Pros and Cons of Mapping

In this article by “Web 2 for Dev”, the author discusses pros and cons of the kind of mapping we are about to engage in in our class. The author cites issues such as climate change and crisis situations as some of the positives. We have, of course, talked about this in class before and have analyzed how companies like Ushahidi work. The authors presents Google and Openstreet Maps as the front runners in mapping for developing countries and suggests that collaborative mapmaking would benefit the countries, and the users much more. The author raises concerns including privacy issues with the policies that Google sets out and “tension over indiscriminate online mapping over land ownership and resource use and control.” This is a very similar concern that the Homeland Security Professor presented: where do we draw the line between mapping to help those who can use these technologies, and breaching privacy?


Twitter and Blogging in ICT4D

This week we followed a recent ICT4D debate between several prominent development professionals. Although the theme of the debate was fascinating what I thought was more telling about the field and today in general was how this disagreement was taking place. All of those involved in the debate were on Twitter and followed each other. They actively blogged and commented on each others blogs. This created a virtual community of people with many different backgrounds and specific knowledge, but all investing, creating, and promoting international development. Image

The importance of twitter in ICT4D is outstanding. As a social media it is not often thought of as a high brow source of information, but #ICT4D leads to all the most recent news about the field, studies, information, and commentary. Twitter has allowed a global network of people to quickly, effectively, and intelligently discuss, comment, and interact together. ICT4D is the stronger because of it, as these professionals can bounce ideas off one another, develop a better understanding of what is happening around the world, and communicate with the public. Another benefit is that twitter adds a human voice to development. I personally follow a number of development professionals and am always impressed by the breadth of their knowledge, what other things they are interested in, their opinions, and some are very humorous. Obviously twitter in ICT4D suffers the same problems as we previously discussed, like unchecked facts and biased opinions, but regardless it has come to be a dominant factor in the field.

Blogging too is important as it allows for at least a brief introduction into what the development professionals are doing, feeling, and hearing about. It keeps everyone on the same page and is more informative than twitter (many people link their blog to brief tweets for further explanation). I enjoy getting to hear real life opinions that are not diluted in academic wordiness and correctness.

I will certainly begin to follow more of these leaders in development on twitter and on their blogs. I highly recommend everyone check them out. My personal favorite is Chris Blattman, but there are many others out there. Here is an aggregated twitter feed of professionals in ICT4D. Educate and Enjoy!


Security vs. Civil Liberties

In this article by CNN, the author talks about new policies put forth by Facebook in order to prevent phishing and malware. The article states that a recent survey claims 52% of businesses have experienced increased viruses and malware. The most common way to do this is to post a racy or controversial link on Facebook in the hopes that someone will click on it. Once  clicked on, the link makes you log back in and it steals your login information (just like email phishing). This is something that our guest speaker yesterday spoke about. Although he is a bit of an alarmist (and hilariously so) the point about deciding where to draw the lines between security and our civil liberties is extremely relevant to all of us. He never really delved much deeper into that (probably because he wanted to seem politically objective) but I feel that is a debate that really needs to be more prevalent. With as many people obsessed with Facebook as there are, security of your online information is an increasingly pertinent issue. What would these “fair and balanced” policies look like? How can we have the government protecting our online lives without feeling that our rights are being called into question? Thoughts?


ICT’s During Natural Disasters

In her article , over a year ago, Suzanne Choney suggested different ways to utilize the ICT’s at your fingertips during Hurricane Irene. The article is fairly informative, explaining how to take advantage of facebook, what Twitter accounts to subscribe to, and which Federal Department websites to regularly check. This is all well and good, but as Ms. Cohen put it on Thursday “we need to stop focusing on the next new shiny technology and really start bringing some value to people in need through our ICT use.” This is a great point because while the average Joe is more excited about the new Angry Birds app coming out, there are much more impactful technologies we could be initiating. One class member suggested that these disaster time services should be provided to everyone with a mobile phone – not just smart phones, and potentially provided without internet access. This is a great idea, especially considering how quickly the internet goes when a hurricane hits. Choney provides some very beneficial services, including the American Red Cross facebook page, the Dept. of Homeland Security homepage, and the @NotifyNYC Twitter page. These are all incredible resources, but when you take into account the reach they effect without a clear internet connection they lose a lot of their value.


Brain-Drain to Brain-Gain

In his article, Matthew Shaer notes the difficulties many countries in Africa have with brain drain. An estimated 20,000 professionals leave Africa each year to look for jobs in countries that are more economically successful. In an attempt to combat this brain drain, e-learning initiatives are being started to help connect students with the rest of the world while keeping their feet on the ground in Africa. “Since 1997, the Nairobi, Kenya–based African Virtual University has worked to improve access to web-based learning in sub-Saharan Africa,” and this will provide students all across that region with the type of resources the wish to find in the countries they are emigrating to. The courses provide a model called the “webinar,” which connects students and teachers through video and audio. These classes are intimate closely overseen so the teaching provided is as effective as possible.

There are some, like Conrad Coyanda-Parkzes, CEO of a telecom company called AccessPoint, who argue against these initiatives claiming that they are a band-aid solution to a very deeply rooted problem. Coyanda-Parkzes claims, “I don’t see enough lobbying for the basic stuff—electricity, the roads.” This is a great point, but at the end of the day, these students are experiencing and learning, which is something they have never done before – and that is what matters.


Smartphones in Post-Sandy Manhattan

In the wake of Hurricane Sandy, which affected my and well as many of my classmates families, I have become overwhelmed with reports of damage and destruction in my home town. Among the many articles I discovered in my search for aftermath information was this article from the Tech section of Huff Post, “After Hurricane Sandy, New Yorkers Struggle With ‘Obselete’ Smartphones.”

According to the article, Lower Manhattan is completely without power and twenty five percent of cell towers were wiped out. As a result, New York City residents have found themselves without cell phone service. In a world where we depend on cell phones so much, this has become a major problem for New Yorkers. I have been having trouble contacting my family since the storm hit, and I can only imagine the millions of other people having the same problem.

Interestingly, the article discusses how people are now having to rely more on older forms of  technology that have been over-looked for so long. These technologies include basic flashlights, which have recently become replaced by flashlight applications on smartphones. In a disaster when people have little or no battery life on their phones, these applications cannot be used and they must resort to regular flashlights. Additionally, New Yorkers have been lining up to use payphones! Payphones, which just a week ago so many New Yorkers just walked past almost forgetting their existence, are now a hot commodity in the city. The article also states how recently, New York City proposed plans to convert pay phone locations into WiFi hotspots, so they would actually be useful spaces. While on a normal day in New York City I’m sure many would be in favor of this, in the post-hurricane state, I am sure many are thankful to have them.

This has given me a real life example of many of the things we have discussed in class. Firstly, it makes me think about the reliance on cellphones. We talk about the positive impact mobile phones have been able to have in many areas of the developing world, and how many societies have started using mobiles as their main form of communication technology (especially those that have leapfrogged over land lines). However, if something like this disaster were to happen, clearly mobile phones would not be useful. It also makes me realize just how difficult disaster response efforts can be. While we have learned about the difficulties of disaster management in class, it wasn’t until I had this event occur and affect me so personally that I really understood the gravity of the situation.

It is amazing to think that no matter how advanced our technology gets, set backs like Hurricane Sandy will still challenge our progress. Smartphones, rightfully earning their name, are capable of incredible things for communication and development. However, we walk a fine line between relying on our mobile phones for useful applications, and completely depending on them. If we become too dependent, we may find ourselves in difficult situations just like Lower Manhattan is experiencing now.


m-Pesa Expands on an International Level

In her article, Olivia O’Sullivan, touches not only on what m-Pesa is but also the implications of such a technology. m-Pesa, as we touched on in class, is a mobile banking system that provides the ability to exchange money between anyone who uses a mobile phone. This is incredibly useful for people who do not have time to travel to banks and deposit money, or who don’t feel safe traveling with large sums of money on them. O’Sullivan speaks about how this technology has spread to other countries that are completely capable of adopting them but haven’t yet. Moreover, she talks about the fact that this technology was started by Kenyans for Kenyans. Professor Ports posed the question in class, “Should we just let people in developing countries figure it all out for themselves?” and the answer is not yes, but I don’t think it is necessarily no either. I feel that more times than is appropriate, people doing development work take a top-down look at problems (consciously and sub-consciously) which is extremely detrimental to the work being done. Technologies and innovations created by the people that actually need them are the ones that are most effective and I think the happy medium that satisfies Professor Ports’ question is finding the balance between offering our help and support as development workers, but also really engaging those in need to find out what they want.


mobile phones and toilets; the interplay between Need, Access and Use in the context of development

“There are more mobile phones than toilets” (What does this mean for development?)

Although the oft-quoted phrase emerged early in 2010 in accessible meme format, the statement cannot be taken at face value.

Although those who look at the potential of mobiles to change the world see this phrase as a sort of staple illustration, there is a more troubling discrepancy at play here. The complexity of this seemingly simple phrase must be deconstructed in the context of development. Rafree’s blog-article, ‘Wait… What? bridging community development and technology’, explores “what is missed in this meme’s beautiful simplicity.” The mobile access and mobile phones referred to are not necessarily equally distributed. The gender disparity at play, citing survey collection data as a huge part of the problem.For instance, many surveys only collect data pertaining to mobile ownership at the household level.  This leads to problems that affect development projects.Libraries, as critical in the context of ICT4D development can be part of the solution.

Raftree outlines the faults alongside three short videos I highly recommend watching:

-At the practitioner level, assuming women everywhere can access and use mobiles and Internet can make a project run into problems

-In some places where women’s literacy and numeracy skills are quite low, projects designed to share or collect information by mobile can run into additional challenges

-Girls note that despite their interest, boys will physically fight them to access available computers or mock girls who want to learn

While Rafree raises many important points in her blog and ensures we work to combat the technological gender discrepancy, we must also consider the broader infrastructural content, as we discussed last class. What does it mean to have more cell phones than toilets? How is technology changing the perception of ‘need’ in the developing world?

Chatterjea seeks to address such concerns in his Column, addresses the issue, ‘Why India has more cell phones than toilets’

According to Chatterjea, ”74% of India’s population, over 880 million, own mobile phones”. Although the latest figure for toilets is not yet available, the UN and other agencies indicate that  India lags woefully behind in sanitation  (Chatterjea 2012).

Why do so many people feel the urgent need for a mobile phone but not a toilet?

The perception of ‘need’ is an important consideration. Today, every Indian feels he or she ‘needs’ a mobile phone, something that cannot be said for toilets. Mobile phones are certainly tools for progress in the developing world. But basic health concerns must also be addressed. Where do we find the balance?

And make sure to check out our class twitter!


Follow

Get every new post delivered to your Inbox.

Join 114 other followers