I think the most important lessons to be learned in ICT have to do with monitoring and evaluation, and the willingness to admit failure and be flexible in project planning.
Personally, I have learned the value of listening to the community, and using relevant participants instead of ideas form the funders or implementers of the project. It’s so much more important to listen to what the community wants and needs than to just go in and implement your own idea of how to fix a problem. Community involvement and constant research and needs assessments are so important to evaluating the success of projects and being able to modify them to become successful. Also, redefining what success means within ICTs is important- it should be more about the value of the qualitative results than just the numbers and figures on paper.
The most useful concept we’ve looked at in my opinion has to be crowdsourcing, and the idea of using everyone’s knowledge combined together to create a solution to a problem. If people looked more at all the available resources out there to work with ICT4D instead of just what’s trending or popular, there could be much more effectively combined efforts to solve problems and implement projects. I think an additional topic that would be great to learn about more in this course would be how to create successful and effective monitoring and evaluation systems using the technologies we’ve discussed, and how they can be integrated in technology projects.