Rachel’s Lessons Learned

            If you take anything from our ICT4D class, take away the common problems in ICT4D, and how to turn them to your advantage. One that stood out to me, most likely because it was in a Zimbabwe case study, was the solution to the “first mile”– to find alternative channels to reach your target population. Another salient lesson for those working in ICT4D, is to harness the local knowledge and make sure there is a shared ownership in whatever program you are implementing. And thirdly, make sure that if you upset the status quo, then consult with the community so they can create their own solutions.

Personally, I’ve learned a lot about top-down, one-size-fits-all development projects: what they look like, how to spot them, and when to switch to a better fit for my own program implementation. The ability to crowd source and build on existing technology are also helpful resources for a development professional. I cannot chose one most useful theoretical concept, but I’ve narrowed it down to two. One, the concept of leapfroggings is key to any ICT program being created for a developing country. Its simple and should be obvious, but sometimes it takes development professional to see it. Two, the concept of individual versus communal, for example a cell phone v pay phone or personal internet browser v FM radio. These concepts interrelate in that they both deal with how technology is used, whether it be influenced individually, communally, or competitively. In conclusion, an additional topic that could be explored in future semesters is: ICT4$ — the new movement, a push for private business models and entrepreneurship, instead of ICT4D non-profits.

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