The 2010 earthquake in Haiti was one of the worst natural disasters in recent memory. In the chaos and destruction after the earthquake hit, one radio station continued broadcasting and became a lifeline for Haitians. The station, called Signal FM, somehow withstood the earthquake and its tower was not damaged. Immediately after the earthquake, with electricity supplied by generators, the station started broadcasting important information about where to find help. One woman was even able to find her missing husband through a message she broadcasted on Signal FM. The station stayed on the air constantly for the two weeks after the earthquake. Originally they only had three days of fuel for their generators, but the Haitian government and several NGOs stepped up and provided funding to keep the station on the air. Signal FM organized a panel discussion on-air with journalists to keep people up to date on what was happening in the post-disaster chaos. According to this CNN report Signal FM reached about 3 million people in the Port-au-Prince area during the disaster and was also available to over the Internet. The fact that Signal FM combines traditional radio presence is combined with availability on the Internet is a great example of blending different types of ICTs in order to reach more people, as we saw in the case of the Farm Radio in Africa using SMS to tune people in to radio broadcasts.
Signal FM has been extremely important in disaster recovery in Haiti, especially considering the fact that Haiti, the poorest country in the Western hemisphere, has only a 62% literacy rate. In this context, the radio is an effective ICT because it can reach large quantities of people in their native language and give them access to critical survival information in a post-disaster setting. The importance and effectiveness of radio in post-earthquake Haiti can be seen in the fact that the U.S. Army handed out solar-powered and hand-cranked radios to around 80,000 Haitians living in a displacement camp close to Port-au-Prince. In situations of extreme disaster, where other ICTs are not feasible due to the destruction of infrastructure, radio is often the most effective tool in getting critical information to the greatest number of people. According to Louis Richardson, a Haitian earthquake survivor quoted in the CNN report, Signal FM radio was “the most important source of information.”